In 2003, as UPS moved into the digital age -- from packaging and shipping to managing logistics, too -- the company outgrew its
42-year-old iconic logo. Celebrated in the design community for its connection to legendary designer Rand, the original logo and its old-fashioned bow gestured to the company's roots
in neighborhood package delivery. "It had a humor and a humanity to it," Murphy says.
But the new logo represents a strategic decision to emphasize UPS's expanded business operations, and analysts also praised the company's FutureBrand designers for nodding to UPS's
heritage by preserving the shield, keeping it lighthearted, and leveraging the color brown. "You would never think [brown] would be an asset," Belk says, "but in their case, it
is."NEXT: Wal-Mart - Softening its image