This 94-year-old family-owned supermarket chain focuses on employees in order to achieve business goals. All workers are given developmental opportunities should they wish to advance
The company has been able to avoid layoffs because it maximizes staff skills by cross-training them for different jobs, ultimately making them flexible to the changing needs of the
business. Says one employee: "Our thought process is that we'll never have a layoff. Everything is planned on the basis that our people come first."