16 of 50
Nordstrom
Nordstrom
16
Top 50 rank: 16
Rank in General Merchandisers: 1
(Previous rank: 2)
Overall score: 7.28
Ticker:JWN

Why it's admired:
Nordstrom announced plans in June to open its first full-line retail store in Manhattan, an announcement that drew much fanfare (including a statement from Mayor Michael Bloomberg). Only, the store won't open until 2018. The buzz surrounding an opening five years away simply demonstrates the reputation that Nordstrom has generated among shopaholics across the country. The Seattle-based retailer has 117 full-line stores across the 31 states, but it's Nordstrom Rack, the company's clearance store, that has really taken off. Nordstrom Rack stores already outnumber full-line stores, and the company plans to add 16 more locations in 2013. By 2016, Nordstrom expects to have 230 Rack retail locations in operation.

Outside of retail, the Nordstrom family has made good with its hometown customers in recent weeks. Members of the company's founding family are tied to an ownership group looking to bring an NBA-franchise back to the city of Seattle. (The Seattle Supersonics left for Oklahoma City in 2008). âÄîEF


Headquarters:
Seattle, WA
Website: www.nordstrom.com
Nine key attributes of reputation
Industry rank
Innovation
1
People management
1
Use of corporate assets
3
Social responsibility
2
Quality of management
1
Financial soundness
3
Long-term investment
1
Quality of products/services
1
Global competitiveness
3
From the March 18, 2013, issue.

The Most Admired list is the definitive report card on corporate reputations. Our survey partners at Hay Group started with approximately 1,400 companies: the Fortune 1,000âÄîthe 1,000 largest U.S. companies ranked by revenueâÄîand non-U.S. companies in Fortune's global 500 database with revenue of $10 billion or more... More