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FedEx
FedEx
MOST ADMIRED
Top 50 rank: 8
Rank in Delivery: 2
(Previous rank: 2)
Overall score: 6.98
Why it's admired
FedEx hasn't bounced back from the recession as quickly as it would like. The shipping giant recently had to scale back its quarterly profit forecast due to a rise in fuel costs and expenses (blame the harsh winter).

On the other hand, businesses continue to rely on FedEx for timely deliveries and high-quality service. In February, the company completed the acquisition of AFL Pvt. Ltd., expected to strengthen its efforts in India and China. Emerging markets such as these have kept FedEx growing in the recent past. --D.R.

Should FedEx be admired, or what?
FedEx stats
Nine key attributes of reputation Industry rank
Innovation 2
People management 1
Use of corporate assets 2
Social responsibility 3
Quality of management 2
Financial soundness 2
Long-term investment 2
Quality of products/services 2
Global competitiveness 2
Industry: Delivery
Most Admired
1 UPS 7.42
2 FedEx 6.98
3 Deutsche Post (DHL) 6.62
4 TNT 5.86
5 Poste Italiane 5.26
Contenders
Rank Company Overall score
6 Nippon Express 5.25
7 Japan Post Holdings 5.09
8 La Poste 4.96
9 Royal Mail Holdings 4.47
10 U.S. Postal Service 3.89
From the March 21, 2011 issue
Galleries
Headquarters
942 S. Shady Grove Rd.
Memphis, TN 38120
www.fedex.com
Show: Top 50 | All Most Admired: The Americas | Europe | Asia/Australia
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 Innovation  Quality of management
 People management  Financial soundness
 Use of corporate assets  Long-term investment
 Social responsibility  Product/services quality
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The Most Admired list is the definitive report card on corporate reputations. Our survey partners at Hay Group start with about 1,400 companies... More